Posts Tagged “software”

MyHeritage has bought FamilyLink and WorldVitalRecords. MyHeritage is a social network for sharing family history and family trees, and it does it very well. FamilyLink is an attempt to do something similar that never really worked, in my opinion, and WorldVitalRecords is a source of genealogy-related records, like Ancestry, that also never really made it, at least in Australia.

FamilyLink has/had a Facebook application for creating and sharing trees that I could never manage to get to work properly, which is a shame as I think there is a market for such a thing. I had a subscription to WorldVitalRecords that I haven’t used for a long time, and now that I’ve gone in there again I can see that it looks exactly the same as FamilyLink:

My subscription to WorldVitalRecords was most useful for its Australian content from Archive Digital Books Australasia, which has since moved to FindMyPast.com.au, and so I haven’t been in there for a long time.

It all sounds like a particularly messy family tree, doesn’t it!

I will be watching to see what MyHeritage does with its new purchase.

This is the press release from MyHeritage:

MyHeritage Acquires FamilyLink.com and WorldVitalRecords.com

Significant move into US and addition of historical content mark major evolution for world’s most popular online family network

PROVO, Utah & LONDON, UK & TEL AVIV, Israel-- MyHeritage, the most popular family network on the web, announced today the acquisition of FamilyLink.com, Inc., maker of the family history content sites FamilyLink.com and WorldVitalRecords.com. This is MyHeritage’s seventh and largest acquisition since 2007. The purchase marks a significant move into the US market commercially and operationally, and will boost MyHeritage’s offering to families with the addition of a vast database of more than 3 billion historical records. With offices and staff in Europe, Australia and Israel, MyHeritage will now be adding its first US-based office in Utah, the home of FamilyLink.com and often cited as the family history capital of the world.“We are delighted to join forces with the talented FamilyLink team in Provo to deliver meaningful value to families across the world,” says MyHeritage CEO and Founder Gilad Japhet. “Combining close to one billion family tree profiles on MyHeritage with FamilyLink’s massive library of historical data delivers a perfect one-stop-shop for families looking to discover and share their family history”.Founded in 2006, both FamilyLink.com and WorldVitalRecords.com are subscription services which provide access to a huge database of historical content, covering several billion individuals within census, birth, marriage and death records, as well as the web’s largest archive of historical newspapers. This content will deliver new insights and value to the 60 million people who have signed up on MyHeritage in 38 different languages, creating more than 900 million profiles in 21 million family trees. When brought together under the MyHeritage umbrella, the company’s innovative Smart Matching technology will automatically match any of the new historical data to the relevant users’ ancestors and relatives within the family trees.

“Our team of family history veterans couldn’t be more excited about joining forces with MyHeritage”, said FamilyLink.com CEO Paul Brockbank. “This acquisition creates new horizons in exploring family history. People will receive the opportunity to search the most comprehensive historical content sources and make exciting new discoveries; share this information with their close family and save it into their family tree. Combined under the leadership of MyHeritage, the service will continue to flourish and add more value to millions of families”.

MyHeritage Founder and CEO Gilad Japhet adds: “The establishment of a US base for MyHeritage in Utah, the international center for genealogical research, is an important milestone in our growth and brings about an exciting opportunity for the company and the families we serve. MyHeritage provides the perfect service to collect the family’s treasured archive to share and keep for future generations in a setting that is friendly and secure – and now we’re excited to top this off with vast amounts of content that will add more color and life to family trees. Through our powerful search engine and automatic Smart Matching technology we’ll find your mother’s yearbook, your great-grandfather’s will and your ancestor’s immigration record, leaving you with the time to marvel at, enjoy and share your family heritage. We’ll do that on a massive, global scale, as we live in a world that is smaller and more tightly connected than ever before”.

This is the latest in a series of strategic purchases by MyHeritage since 2007 which have included Pearl Street Software, makers of GenCircles.com and the Family Tree Legends software; free family tree backup service BackupMyTree.com; European family social network market leader OSN (Verwandt) GmbH; Dutch family network ZOOOF; British family network Kindo.com and Polish family network Bliscy.pl.

The majority of the FamilyLink.com employees will join MyHeritage, based out of the company’s new US office in Provo, Utah: bringing the benefit of their collective expertise within the family history and North American genealogy market. The CEO of FamilyLink.com, Paul Brockbank, previously CEO of Logoworks and GM of Hewlett Packard Web Print Solutions, will play a key role in supporting the transition over the coming months and will later join the MyHeritage advisory board. FamilyLink.com founder Paul Allen, previously a co-founder of Ancestry.com, and FamilyLink.com’s “We’re Related” Facebook application, will not be part of the merger with MyHeritage.

In the short-term, MyHeritage will continue to operate the two sites FamilyLink.com and WorldVitalRecords.com, with the intention of achieving full integration within MyHeritage in 2012. With immediate effect and for an introductory period, loyal subscribers and users of MyHeritage will be entitled to discounts of up to 50% on FamilyLink.com and WorldVitalRecords.com subscriptions, and vice versa.

About MyHeritage

MyHeritage is the most popular family network on the web. Millions of families around the world enjoy having a private and free place for their families to keep in touch and to showcase their roots. MyHeritage’s Smart Matching™ technology empowers users with an exciting and innovative way to find relatives and explore their family history. With all family information stored in a secure site, MyHeritage is the ideal place to share family photos, and celebrate and preserve special family moments. The company is backed by Accel Partners and Index Ventures, the investors of Facebook and Skype. For more information visit www.myheritage.com.

If you are having problems with a computer application, or a new wireless router, or a printer, or even a cake that won’t rise, type your problem into Google and look at the answers.

I’ve been struggling since Wednesday with a new wireless router. It worked fine for all the computers and phones in the house except my Windows 7 Professional laptop, and despite spending hours on the phone with technicians at Netgear and Dell I fixed it myself by finding the answer in a forum that I found by using Google.

Then I couldn’t get the printer to work, and I used Google to find the answer, which was to delete the printer and then reinstall it.

Then the printer would print the same document over and over again until I took the paper out of the printer. I typed this into Google: “hp laserjet p1102w printer prints multiple copies” and read through the first 3 results, and one of them had an answer. I had to uncheck a box that was ticked in the printer configuration options. Now it works fine. Only one copy.

I have a fair few years experience with computers from my days as a computer programmer. If I have trouble getting things to work, I can imagine how hard it must be for people who have spent their time more productively. And I am always encouraged to see that other people have the same problem as me.

Ask Google! There are people out there who have had the same problem, and others who know the answers and take the time to write them in a blog post or a forum question. If you don’t understand the answer, or the next person in the discussion says it didn’t work, move on to the next result in the Google list. Find one that spells out the steps you have to take in a way you can understand.

Here’s another example. One day a few years ago my husband’s ageing laptop wouldn’t start. I went looking in Google for suggestions. One of them said take the hard drive out and put it in the freezer for a while, then put it back in and try starting it up. We didn’t try that one. Another person had suggested turning the laptop upside down and pressing the power button. We tried that and it worked! The laptop started up normally and we were able to get everything backed up.

Remember what you did so you can undo it if necessary, especially if it tells you to change a setting somewhere. Write it down if you think you may not remember, or keep the page open that has the instructions so you can go back and do it again in reverse it didn’t work. The chances are it won’t matter if you don’t change it back, but it might.

You are not alone.

Early last month I wrote about my own backup strategy in my personal blog, little realising that I would soon be put to the test.

On Good Friday, less than 3 weeks after writing about my backups, my laptop would not start. At all. It being a public holiday I couldn’t get any technical support on the phone until the Wednesday, as Tuesday was the Anzac Day holiday. I was told it was the motherboard. I could pay $700 to extend my warranty so that someone would come and fix it in my house for “free”, or I could buy a new one. As the laptop is just on 3 years old, I didn’t see the point in throwing good money at it. It’s my third laptop and they just don’t last longer than 3 years.

And, of course, I had my backups.

I am currently using my netbook (or mini laptop/notebook) while waiting for my new laptop to arrive. I shopped around and eventually ordered a custom-built Dell which has a higher resolution screen than the standard off-the-shelf laptops. I usually only use my netbook for research trips and I regularly synchronise all the documents between it and my laptop, so recent versions of all my documents were already on it.

Backups

I use an online backup service called Mozy that backs up everything I use often without me having to remember to do it, including my Outlook mail file and my family tree databases. My mail file has 10 years of emails from family, friends and clients, and I would hate to lose them. Because my mail file is backed up to Mozy every night, I only lost a few hours worth of emails that had arrived on Good Friday after my backup ran the night before.

Mozy also backs up my family history databases, documents and photos every night, as insurance. I can easily download one or all of the files if I need to. I would hate to have to download 20GB of files at once, but it is very comforting to know they’re there, and to be able to download a single file that you deleted or corrupted by mistake.

I store absolutely critical files that I am constantly working on in Dropbox. Dropbox is a free service that allows you to store up to 2GB of data on the internet and automatically synchronise it with your other computers, or those of friends. I keep PowerPoint presentations and handouts for talks in Dropbox, as well as my thesis, so that there is a backup created automatically as soon as I finish editing and close the file.

I also use two separate external hard drives to back up absolutely everything – my family history research, my client files, my photos, music, and everything else.  I use synchronisation software called GoodSync to keep all these files up to date. I also use GoodSync to keep my netbook synchronised with my laptop.

So all my data is backed up.

What is missing from my netbook, though, is software.

Software

The version of Microsoft Office I use on my netbook does not include Outlook, so I can’t receive or send emails that way. I can receive all new emails by setting Gmail to pick them up for me, but I don’t have access to any of the previous ones. And I have to remember to copy any replies to my own email address, so that they will all be in Outlook when I eventually get it going. Emails are much easier to deal with if they are all in the one place so I can see the history of a conversation.

I have a backup of my accounting database but no software to run it on. I have the software on a CD somewhere but my laptop doesn’t have a CD drive, and even if I were to install it I can’t activate it without my registration key, which is in an old email in Outlook.

You see my problem? I am in limbo until I can run the software.

To make matters worse, I started using my husband’s laptop, which is only a few months old. I copied my email file to it from my backup and set up a new account in Outlook to pick up my emails. I was using Office 2007 and he is using Office 2010, so I had to be sure that I wasn’t going to be able to save my laptop before doing this, as once I was in Office 2010 there was no going back to 2007.

Unfortunately, after a day or two of using his laptop, it starting giving messages about the “imminent failure of the hard drive”. I copied my Outlook mail file back off it, now updated with recent emails, and we backed up everything else just in case. It has now gone off to have a new hard drive installed. It’s still under warranty, which is comforting, but we now have no full size laptop in the house.

So I’ve started playing with trial versions of software. Trial versions give you access to all of the features of the software for a limited time, such as a month or two. A month is long enough for my current crisis! I have downloaded a trial version of Office 2010 to my second netbook, which did not already have any version of Office on it, nearly 700MB. I didn’t want to overwrite the version of Office 2007 that was already on my “first” netbook.

A second netbook, you ask? It’s the original one, that I bought too early, before netbooks had evolved sufficiently to be really useful. It’s got a great high resolution screen and a metal case, but it’s slow because it runs Vista, it gets very hot and the battery only lasts an hour or so. I bought a new onelast early year when the prices had come down and the batteries lasted longer. The old one has been sitting in the cupboard waiting for me to decide what to do with it.

So now I have all my old emails accessible again. I’ve also downloaded a trial version of the latest Quickbooks, my accounting software. I can now see what clients have paid and create new invoices. This will mean that I will have to upgrade my software when I get my new laptop, as I will not be able to go back to the old version. More money!

I’m still struggling a bit with the smaller screen and keyboards on the netbooks but at least I am able to keep working.

Lessons learned

I can’t begin to imagine what a disaster the sudden death of my laptop would have been if I hadn’t had backups of all my data. In the past I had always replaced the old one before it was too late, enabling a controlled transition from the old one to the new one. Not this time!

Here are some lessons I have learned during this ordeal:

1. If you buy Microsoft Office off the shelf instead of pre-loaded on your computer you can install it on a second, portable device such as a netbook. It’s more expensive but you get two for the price of one. I found this out the day AFTER I ordered my new laptop with Office pre-installed. You may not need Outlook on your netbook, and you will have a problem keeping them in sync if you use it on both computers at once, but it will be there as a backup if you need it.
2. If you download and install a trial version of Office 2010 on a computer that already has Office 2007 that includes Outlook, it will NOT install Outlook 2010 and it won’t warn you. I learned this from experience on an old laptop that was too unstable to give away when I replaced it and has been sitting in the cupboard. That’s when I went to the old netbook.
3. Don’t assume that all software you use keeps its files in a place that will be backed up. Some programs keep the data in the same folder as the program, under Program Files, which is not usually backed up automatically. The current version of The Master Genealogist, which I use for my family tree and those of clients, stores its files under My Documents by default, but older versions did not. I have lost my timesheet data because I didn’t check to see where the data was stored.
4. Make sure you know how to set up your email accounts in a new program in case you can’t go back and look at the old version.
5. Make sure you know your IDs and passwords to all the websites you use. Most web browsers will remember these for you on that computer, so if you need to start using a different computer you at least need to know your ID so you can ask for your password to be sent to you by email if you can’t remember it.

This blog is usually about research, but I think that backups are so very important that I wanted everyone to learn from my experience.

Backup your data, and have a plan for when you need to use the backups. Sooner or later, your hard drive or something else on your computer will fail.